1. Do I need to register to place an order?

Yes. To provide pricing and other information, we need to know certain details about you. Rest assured, your data will be kept confidential.

2. How do I place an order?

To order or inquire, please contact us via:

1. Email US：jkus@jk-sci.com

2. Phone：+1 952 942 3333

3. Direct Form J&K Scientific purchase

3. How do I get volume pricing for a product?

1. On the product page, click "Get Bulk Quote", fill out the form, and we will reply within 12 hours.

2. If you cannot find the product you need, fill out the general inquiry form (insert link), and we will reply within 12 hours.

4. How long will it take to receive my order?

1. For in-stock items, you will receive them within 5-10 business days after placing the order.

2. For products ordered via quotation, we will inform you of the specific lead time.

5. What should I do if I cannot find the product I need?

Some products are not available for online purchase. Please email us, and we will reply within 12 hours.

6. Does the price include shipping and taxes?

No, shipping and taxes are calculated based on your actual delivery address. You can see the specific charges on the checkout page.

7. Why was my order canceled?

All chemical products are intended for laboratory, research, or industrial use only. Sales to individuals are prohibited. Your order was canceled because the shipping address indicated an individual buyer.

8. How do I get a COA (Certificate of Analysis)?

1. Check and download it from the product information section on the product page.

2. Download or request it from the footer section of the J&K Scientific.

9. How do I get an SDS (Safety Data Sheet)?

Download or request it from the footer section of the J&K Scientific.

10. How do I get a price quote?

Currently, prices for some products are not displayed. To obtain the best quotation, please fill out the form and submit it to us. We are ready to provide you with a quote at any time.

11. How do I convert between product mass and volume?

Formula: Density ρ = m / V
Derived formulas: V = m / ρ; m = ρ × V
(Note: ρ is the specific gravity, i.e., relative density)